I have more than one account on Bluehost – one for a charitable organization, one for my personal site. Both have been easy to manage and update. The price is reasonable given all the things I get, and I like having access to all the options on cPanel. The BH customer service has been helpful on three fronts: 1. online video tutorials 2. responsive community/discussion board 3. online “live” chat with a real person. In the latter instance, I was using iWeb to create a custom site instead of using one of the included template providers or WP. I was having trouble uploading the site correctly from within the iWeb program. I was able to talk to a support person in less than a minute, he was able to diagnose my error, then stayed with me until the site went live. I know some have expressed problems, but my experience has been nothing but positive and I’m in the process of transferring another domain to their hosting service. So far so good.

I am intermittently using Bluehost since several years. Unmatched uptime, responsiveness, courteous and prompt support that fixes problems were their distinction sign. Lately – probably due to the rebates and price decrease – their hosts are getting slower to below modern standards. All you need now are 30 viewers to kill your website with huge CPU throttling (did not happen on same website with no changes till 1 month or 2 ago). If you contact them, sometimes you get disgruntled copy paste replies linking their canned FAQ. Too bad I can’t remake WordPress to suit their CPU politics. Basically since September, if you have a very light static website you are OK, if you have to install a WordPress you will get clipped at memory usage, CPU throttled and even basic downloads like pictures of videos take minutes some times, videos stutter and halt (so my customers say, not just me). If they don’t fix this overload I’ll have to move to another host, where I’ve seen my site go way faster.

I have been with Bluehost for last 3-4 years and I am fully satisfied with their service. Price is reasonable, uptime is almost 100%, features are what i need the most and support is fast and responsive. Hosting many websites with them.